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PATIENT INFORMATION

FIRST APPOINTMENT

ALL New Patients Must Complete First Consultation Form.

You could either send us the following information or bring with you:

  • A current referral from your GP or specialist;
  • All relevant recent films and reports: x-rays, CT scans, MRI scans, bone scans, blood tests;
  • A list of your up-to-date medications and allergies;
  • For third party compensation cases you must have insurer and claim details and pre-approval.
  • Payment is requested at the time of consultation.

TERMS AND CONDITIONS

The information provided here is a guide to what is to be expected. There may be variation in what is expected, however, if you have any burning question, feel free to contact DR CHOW CHOW and his team.

TERMS AND CONDITIONS SUMMARY

Comprehensive terms and conditions governing the appointment will be made available at the time of scheduling your consultation.

For any queries or concerns, you can reach out to info@drchowchow.com.

  1. General Conditions: We reserve the right to refuse service in compliance with applicable laws.

  2. Consultation Length and Fees: Initial consults are 30 minutes, and review consults are 15 minutes. Fees are subject to change and additional fees apply for extended consultations.

  3. Cancellation Policy:

    • A deposit may be required at the time of booking.
    • The deposit is refundable/deducted if the consultation is attended on the same day.
    • Deposits are forfeited for no-shows or late cancellations (< 48 hours notice).

  4. Personal Information: Governed by our Privacy Policy, compliant with Australian laws.

  5. Telemedicine: A written referral from your nominated doctor, who has seen you in-person within the last 12 months, is mandatory.

  6. Opioid Policy: The clinic advocates an opioid reduction strategy and does not endorse long-term use.

PRIVACY POLICY

A detailed privacy policy will be provided when you arrange your consultation.

For any queries or concerns, you can reach out to info@drchowchow.com.

  1. Personal Information: We collect details like your name, contact information, payment details, medical history, and other relevant health information.

  2. How We Collect: Information is collected when you use our website, make a booking, communicate with us, or otherwise interact with our services.

  3. Purpose: The information is primarily used to provide you with optimal healthcare services, as well as for administrative purposes.

  4. Protection: We employ robust security measures to protect your data, both electronic and paper-based.

  5. Your Rights: You can request access of your information. Medical records are kept for at least 7 years.

  6. Cookies: Our website uses cookies for functionality and analysis. You can opt out via your browser settings.

PAYMENT POLICY

Our aim is to focus on your medical needs while minimising impacts on your daily routine.

For any queries or concerns, you can reach out to info@drchowchow.com.

  • When to Pay: Please pay before you see the doctor. This helps us save your time for discussing your health.

  • How to Pay: We recommend using touch-free digital payments like Apple Pay or Google Pay. You can also use direct bank transfers with PayID. 

  • Cash Payments: If you’re using cash, bring the exact amount. We can’t give change because we deposit all cash at the end of the day.

POTTS POINT ● CHATSWOOD ● SYDNEY CBD ● CONCORD

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Serving community at Darlinghurst, Surry Hills, Potts Point, King Cross, Elizabeth Bay, Rushcutters Bay, Edgecliff, Paddington, Woollahra, Double Bay, Point Piper, Bellevue Hill, Bondi, Vaucluse, Woolloomooloo, Sydney Central Business District (CBD), Haymarket, The Rocks, Walsh Bay, Barangaroo, Dawes Point, Millers Point, Ultimo, Chippendale, Darlington, Pyrmont, Alexandria, Eveleigh, Beaconsfield, Redfern, Glebe, Forest Lodge, Concord, Mortlake, Cabaret, Breakfast Point, Strathfield, Burwood, Croydon, Rhodes, Liberty Grove, Homebush, Wentworth Point, Sydney Olympic Park, Newington, Ryde, Melrose Park, Eastwood, Epping, Gladesville, Hunters Hill, Chatswood, Lane Cove, Artarmon, Roseville, Lindfield, St Leonards, Cammeray, North Sydney, Neutral Bay, Cremorne, Willoughby, Northbridge, Mosman, Killara, Gordon, Pymble, Macquarie Park

© 2023 DR CHOW CHOW. ALL RIGHTS RESERVED.

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Here’s An Easy Way to Show You Care

Thank you for your kind referral, please also fax us a copy of patient’s health summary with their current medication and medical history at (02) 8088 7877


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PO Box 18 Roslyn Street, Potts Point 2011 NSW
Phone 02 8866 1393
Fax 02 8088 7877
info@drchowchow.com
Healthlink: tzechowc

DR CHOW CHOW

Thank you for submitting the consultation form. We look forward to seeing you at your appointment.

If you would like to upload further information or talk to one of us, please contact

info@drchowchow.com
02 8866 1393